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Magnetrol's Premium Service for Chemical Applications

Magnetrol provides a level of expertise chemical processing facilities cannot find anywhere else. The proof is our history of innovation, our full range of level measurement technologies and our trusted reputation in the oil & gas and power generation industries.

Magnetrol was founded on the development of the first magnetically-coupled mechanical switch designed for safe, accurate detection of liquid levels in boilers. In 1998, we released the first loop-powered guided wave radar (GWR) transmitter for industrial liquid level applications.

The Eclipse® Model 705 GWR transmitter made it possible to measure and control media in challenging applications with unprecedented accuracy. We continue to lead advancements in GWR with the Eclipse Model 706, as well as pulse burst radar and were the first to introduce high-temperature/high-pressure probes, overfill-capable coaxial probes, probes for saturated steam applications, and overfill-capable single rod probes into level measurement applications.

MAGNETROL IS MORE THAN A SUPPLIER. We want to make sure that our customers in the chemical processing industry have access to the resources and support they need to solve their unique challenges. Magnetrol’s Global Service Program (GSP) is a comprehensive, advanced package, and is available to all Magnetrol customers. It goes well beyond traditional technical support to include startup and commissioning help, on-site technical training, and expert field service.

 

Global coverage and local presence:

Our field service team exists out of qualified, experienced engineers and technical personnel. They are trained to provide you with world-wide field support that is global in scope yet local in its implementation.

  • Commissioning and startup assistance
  • Periodical health check
  • Site surveys
  • Troubleshooting
Service
Field service

Training – an investment in the future of your business:

Detailed, technical training delivered to your team at your site, a location of your choice or at a Magnetrol facility.  Our industry experts will take the time to understand your specific needs around training; typically linking technology knowledge to your applications.

  • Technology insights
  • Configuration, diagnostics and troubleshooting
  • Hands-on workshop
  • Real demo equipment
Training
Training

Magnetrol specialists whenever and wherever needed:

We are not just a supplier, we partner with our customers and use all of our resources to provide solutions that meet your specific needs. Our experts will assist you with configuration, calibration and troubleshooting issues.

  • Application and industry knowledge
  • Product experts
  • Qualified engineers (Offshore, VCA…)
  • Determined to help you out
Tech support
TECH SUPPORT

The Magnetrol repair service:

To protect your equipment and systems against extensive downtime, our competent repair and service team is at your disposal. If you believe that one of your devices is not working optimally, or you just want to have a functional check or a root-cause analysis of the device.

  • Instrument recalibration or modification
  • Hands-on product expertise
  • Fast turnaround to have you up and running
RMA
RMA

WHAT DOES THIS ALL MEAN? 

Magnetrol has the depth of application and technology expertise necessary to handle any level of complexity. Download our new Chemical Applications Brochure or visit chemical.magnetrol.com